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Privacy Policy

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Last Updated: 11/10/2023

1. Introduction‍

Welcome to Magic Metrics. This Privacy Policy is designed to inform you about our practices regarding the collection, use, and sharing of your Personally Identifiable Information (PII) when using our services, which includes our website, blog, and app. We are committed to protecting your privacy and handling your information in an open and transparent manner.

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2. Information Collection

‍We collect personal information from you when you visit our blog, use our website or app. This may include your name, email address, mailing address, phone number, credit card information, and other details to enhance your experience with us.

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3. Collection Methods

‍Your information is gathered when you register on our site, place an order, subscribe to our newsletter, respond to surveys, fill out forms, or enter information on our site.

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4. Use of Information

‍We use your information to:

• Personalize your experience and provide tailored content and product offerings.
• Improve our website for better service.
• Respond to your customer service requests.
• Manage transactions, contests, promotions, surveys, and other site features.
• Process your transactions swiftly.
• Request ratings and reviews of our services or products.
• Follow up after correspondence (live chat, email, or phone inquiries).

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5. Protection of Information

‍We take several measures to ensure the security of your personal information:

• Regular scanning for vulnerabilities and potential security breaches.
• Implementation of Malware Scanning.
• Use of SSL certificates for enhanced security.

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6. Cookies and Tracking Technologies

‍We utilize cookies for tracking purposes. You can modify your browser settings to manage cookies. Please note that disabling cookies may affect the efficiency of certain features on our site.

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7. Third-party Disclosure and Links

‍We do not sell, trade, or transfer your PII to outside parties without advance notice, except for partners and service providers integral to our operations and under confidentiality agreements. We may include third-party products or services on our website, which have separate privacy policies. We are not responsible for the content or activities of these linked sites.

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8. Compliance with CalOPPA

‍We adhere to the California Online Privacy Protection Act by:

• Allowing users to visit our site anonymously.
• Providing a link to this Privacy Policy on our homepage.
• Notifying users of any Privacy Policy changes on our Privacy Policy Page.
• Offering mechanisms to change personal information by email or support ticket.

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9. Do Not Track Signals‍

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place.

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10. COPPA Compliance

‍In compliance with the Children's Online Privacy Protection Act, we do not market to children under 13 years old.

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11. Fair Information Practices

‍In line with Fair Information Practices, we will take the following actions in case of a data breach:

• Notify users via email within 7 business days.
• Notify users via in-site notification within 7 business days.

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12. CAN-SPAM Act Compliance

‍We comply with the CAN-SPAM Act by:

• Not using false or misleading subjects or email addresses.
• Identifying the message as an advertisement.
• Including our business's physical address.
• Monitoring third-party email marketing services for compliance.
• Quickly honoring opt-out/unsubscribe requests.
• Allowing users to unsubscribe via a link at the bottom of each email.

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13. Contacting Us

‍If you have any questions regarding this Privacy Policy, please contact us via email or through our support ticket system.